Who roasts and packages your coffee?

BAWK Coffee Est. 1992 is a dedicated Jamaican coffee company, our Jamaica Blue Mountainâ Coffee is roasted, pack, and shipped from our in-house location.

How quickly do you ship out orders?

Typically, orders ship out within 24-48 business hours.

Where do you ship to?

Our website is currently equipped to ship to all over the world* via DHL, FedEx, UPS; to Hawaii, Alaska, US territories, and APO/FPO/DPO addresses via USPS; and to Canada via DHL, FedEx or USPS. We are also happy to ship to other countries- just call us or email us to make arrangements.

Where do you ship from?

We ship from our roasting facility in Jamaica.

Do you offer free* shipping?

All orders of $100 or more qualify for free shipping.

How do I place orders?

Orders can be placed 24/7 via our website. You can email us at info@bawkfoods.com

What payment options are available?

Our website accepts all major credit cards. You can also use Checkout by Amazon and PayPal.

The website is completely secure and encrypted.

Do you offer terms, credit accounts, CODs, etc.?

No. All orders must be paid in full before we ship them. This can be done via online with a major credit card or Bank wire only.

Do you do custom coffee flavors or blends?

No not at the moment. But yes, we will offer that service soon. Be sure to check back with us from time to time with any of your questions you may have.

Returns & Replacements?

All sales are final. There are no refunds or exchanges on our products.

Can you do large-scale commercial orders for me?

Yes, we can accommodate large-scale orders for your commercial needs. Call us at 615.465.8331 or use the wholesale contact form on our website to send an inquiry.

Do you flavor your coffee with all-natural flavoring?

Our coffees are not flavored with all-natural flavoring.

Can you sell me full bags of unroasted coffee beans?

Yes, but given the large size and weight of full bags of green coffee beans, special shipping arrangements must be made. Call us at 615.465.8331 or use the wholesale contact form  to make an inquiry.

I need to get in touch with you, how can I do that?

You can call us directly at 1.888.675.5271 during business hours. You can also send us an email at orders@bawkcoffee.com or use the contact section of our website. We typically respond to emails within a single business day.

*Some conditions apply